- Services
  - Managed IT Services
    - Managed IT Services
      ConnectOn Core is the foundation to our Managed IT Services, and it is upon this foundation that we build your comprehensive, yet customizable solution. Our CORE service is comprised of a range of professional services to streamline your IT management and ensure your IT operations are functioning effectively and efficiently.
      
      Support Services
      
      Proactive Maintenance
      
      Customer Portal
      
      Client Documentation Platform
      
      Private Cloud Hosting
      
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  - Security Services
    - Security Services
      ConnectOn’s HiveOps, our Security Operation Center (SOC), is a tailored stack of products and services built to provide the highest level of confidence for securing your environment. The Security Operations Center (SOC) provides extensive insights to avoid and identify threats in or around your environment through correlation of events and alerts in tandem with automation and 24/7 human oversight.
      
      SOC (Security Operations Center)
      
      Server Patching Services
      
      Monitoring
      
      Multi-factor Authentication
      
      Anti-Virus Protection
      
      Cyber Awareness Training
      
      Compliance
      
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  - Network Operations
    - Network Operations
      ConnectOn’s HiveNet, our Network Operations Center (NOC), is responsible for ensuring that your network is continually up, available, and operating at optimal performance. HiveNet proactively monitors your systems and infrastructure, providing you the consistency and access to data your business relies on. This allows ConnectOn to provide resolutions to potential issues.
      
      Network Operation Center (NOC)
      
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  - Business Continuity & Disaster Recovery
    - Business Continuity & Disaster Recovery
      ConnectOn’s HiveDR Services provide comprehensive disaster recovery and business continuity solutions. Disaster Recovery and Business Continuity are undoubtedly linked, and ensuring that your organization has a Business Continuity Plan can ultimately, when an event occurs, save you thousands, being the difference between restoring business operations and starting over. With a proper strategy in place, businesses can prepare for and test for potential scenarios, solving for issues that could occur and setting the stage to continue operations as if nothing ever happened. Our HiveDR Service not only consists of backing up your systems, but gives access to incident response services, ransomware remediation, annual disaster recovery testing, as well as customized solutions tailored to your environment for data protection and recoverability.
      
      Incident Response
      
      Annual Disaster Recovery Testing
      
      Business Continuity Backup Solution
      
      Data Center Connectivity
      
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  - Ransomware Remediation
    - Ransomware Remediation
      How you react to a Ransomware Incident can be the difference between being able to continue operations and having to close shop! Malicious actors drive their cause with fear, making threats coupled demands to regain access to systems and decrypting your data. With the right technology, tools, and expertise ConnectOn’s remediations prove a success with over a combined 120 Ransomware Remediations! Who do you want on your side if this happens to you? An MSP whose handled 1 maybe 2 ransomware cases? No, you want ConnectOn!
      
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  - Incident Response
    - Incident Response
      ConnectOn’s Incident Response Team is here to help you when disaster strikes. With an hourly rate for response, recovery, or remediation of systems, services, and data, you can rest assured that our team will be there to help you get back up and running in no time. Our team of experts is trained to handle a variety of incidents, including cyber-attacks, data breaches, and system failures. We know that time is of the essence in these situations, and we will work diligently to get you back online as quickly as possible. Whether you need help recovering from a ransomware attack or need assistance restoring lost data, ConnectOn’s Incident Response Team has you covered. Call Us at 813-463-4775.
      
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